In-Service Ideas / Hospital case managers
Topics built around what case management departments own — readmissions, safe discharges, and hard conversations — each paired with an accredited CE course.
Case managers and discharge planners decide where patients go next, which makes them some of the most-called-on people in the hospital — and some of the hardest to get time with. A useful in-service at the department meeting earns a kind of attention a drop-in visit never will.
The topics that land are tied to what the department is measured on: readmissions, length of stay, and discharges that hold. Pair each with an accredited course so the case managers and social workers in the room earn contact hours toward their license or certification.
The core of a discharge planner's job, from the receiving side.
Helps the team weigh home health, SNF, hospice, and other options.
Ties straight to readmission goals.
An overlooked driver of bounce-backs.
Patients who don't understand the plan come back.
Clarifies palliative vs. hospice care for the team making the referral.
Supports goals-of-care conversations before discharge.
Families ask case managers about coverage constantly.
Helps patients commit to follow-up care after they leave.
Most case management departments hold a regular huddle or staff meeting. Ask the director for 20 minutes on that agenda instead of a separate event — attendance is built in, and the director sees you as a resource.
Your licensed staff can take these accredited courses free through Pulse — local healthcare sponsors cover the cost. Create a free account to browse the catalog and request the topics your team needs.
Get free CE for your team →Courses are ANCC-accredited, and CCM and ACM certificants can typically apply ANCC-accredited CE toward recertification. Rules vary, so confirm accepted CE types with the CCMC or your certifying body before relying on a course.
Yes, for courses approved for social work. Those carry H.I.S. Cornerstone's ASWB ACE approval (provider #2082), which most state social work boards recognize. New York does not accept ASWB ACE approval.
No. The presentation is yours, and it stays educational. The CE credit comes from the accredited online course paired with it — provided by H.I.S. Cornerstone Continuing Education — which each professional completes on their own time and gets a certificate for. That keeps the education independent and the accreditation clean.
The presenter sponsors it through Pulse. Print the course QR flyer and put it on the table — each attendee who scans gets the course by email. Or collect a sign-in sheet and bulk-send the course afterward. Professionals complete it online and receive a certificate as soon as they finish.
Nothing for the professional. The sponsoring rep pays $15 per credit hour, billed only when someone actually opens the course, and every rep's first opened course is free. There is no subscription and no credit card to sign up.
Create a free rep account, pick the course that matches your next in-service, and print the QR flyer. $15 per credit hour after that, billed only when a course is opened.
Create your free rep account